East Brunswick, New Jersey has added conveniences for citizens with the online services of FastTrackGov web-based software.
St. Louis, MO – The Township of East Brunswick, New Jersey will now offer online services to its citizens. The FastTrackGov (FTG) Citizen Interaction and Community Development software automates processes while facilitating improved, more efficient communications with their community.
As a progressive township experiencing a high level of growth, East Brunswick was looking for a solution that would allow them to handle increased volumes while providing excellent customer service. The web-based FTG, a complete suite of products for municipalities, counties, government agencies, special districts, and taxing authorities, was an ideal choice for them. With FTG, citizens can complete applications for licenses, check status and submit requests, issue complaints, and request/schedule inspections – all online, and at their leisure. These tools make it easy for citizens to interact with their government.
“Modernizing our processes to offer the community automated services is a high priority. FTG has enabled us the opportunity to connect with our citizens in a whole new way. It is a win-win for the community, meeting both their needs and ours. Our community is evolving, and we must adapt accordingly,” said Greg Potkulski, Director of Planning and Engineering for East Brunswick Township.
Further benefits of the interactive web-based software include a time savings for citizens and increased staff efficiency. A centralized database allows for a quicker response to requests, including Open Public Records Act (OPRA) records requests, as well as a reduction in administrative costs by going paperless.
About East Brunswick, New Jersey
The Township of East Brunswick, part of the New York City metro, has a population near 50,000. East Brunswick boasts 14 public parks on 600 acres, one of New Jersey’s finest school systems, state-of-the-art office space, and a nationally recognized library.
About Mitchell Humphrey & Co.
Since 1977, Mitchell Humphrey has been providing software and services to clients in both the public and private sectors. Today, clients across North America benefit from their solutions in citizen services, accounting, human resources/payroll, community development, and cashiering. Learn more about Mitchell Humphrey by visiting their websites at mitchellhumphrey.com.