5 Critical KPIs to Measure Resident Satisfaction
Dashboards give you a visual picture of the most important aspects of your office’s or municipality’s current status. Whether it’s […]
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Dashboards give you a visual picture of the most important aspects of your office’s or municipality’s current status. Whether it’s […]
As more municipalities and agencies make services available online, it’s not always inherently clear what the long-term benefits to their
Customer relationship management, or CRM, platforms help companies and agencies manage all interactions with end-users and clients. While popular cloud
As remote working options have become prevalent, it can be challenging for government municipalities to connect with their citizens. Thankfully,
Over the past two decades, online services have entered every part of our professional and personal lives. As internet accessibility
A growing number of municipalities and local government bodies are taking advantage of online portals to connect with their citizens.
There are somewhere close to 1,000 CRM solutions available on the market today. Not all are made equal. Many of
The latest evaluations on the government’s digital transformation are in. Good news – the federal government, state agencies, municipalities, and
Running a borough or town is a complex undertaking. No matter the size of the municipality, government employees are likely
Many enterprises and government organizations are becoming more and more aware of the significance of recent technology as well as