“This software, FastTrackGov, has transformed how we manage permitting. It’s intuitive, efficient, and elevates the way we serve our community. The implementation team did an outstanding job guiding us every step of the way.”
We are proud to spotlight Jumaine Samuels for his expert leadership and tireless dedication in navigating every aspect of municipal technology for the City of West Haven.
Since joining as IT Director in 2021, Jumaine has played a pivotal role in shaping the city’s digital transformation—overseeing everything from cybersecurity and infrastructure to vendor evaluation and solution selection. His commitment to efficiency and innovation has driven lasting change across the city’s services.
Under his guidance, West Haven has successfully implemented FastTrackGov, introducing electronic permitting and online services that replaced time-consuming paper-based workflows with seamless digital experiences.
Rolling out technology that meets the complex needs of local government is no small task, but Jumaine’s strategic vision and collaborative spirit made it possible to navigate that complexity and deliver real results.
We’re grateful for the privilege of working with Jumaine, his dedicated staff, and the entire West Haven team. His forward-thinking leadership continues to elevate the city’s services and set a strong foundation for the future.
